Frequently Asked Questions
Find answers to commonly asked questions about our products, ordering process, and more on our FAQs page.
Jewelry care
Beaded Gemstone Care
Do not hang beaded gemstone jewelry as it may stretch or damage the stringing material. Store flat in a cool and dry location.
Daily Precautions
Remove your jewelry before showering, applying lotions or perfumes, and engaging in exercise to maintain its condition.
Cleaning Instructions
Do not use chemicals, abrasives, or solvents to clean semi-precious gemstones or pearls. Gentle cleaning with a soft, dry cloth is recommended to preserve their integrity.
Layaway
Payment plans
We offer flexible payment plans through Shop Pay, Affirm, and PayPal, allowing you to choose the option that best fits your needs. Once your payment plan is set up, your piece will be shipped to you with our standard shipping times.
Shipping & returns
Shipping
Enjoy complimentary shipping on all orders, shipped fully insured via USPS ground. Please allow 3-6 days for shipping. We offer expedited shipping for an additional fee, just select this during checkout.
Returns
We're all about your happiness and providing a fantastic shopping experience. As a small brand, we can't offer returns due to our limited inventory. We try to make sure our product descriptions and photos are very clear so you can make an informed decision and shop responsibly. Have an issue or not loving your purchase? Shoot us an email at lil.nice.things@gmail.com. We're here to help make things right!
Made to order
Each of our made-to-order items is crafted specifically to your specifications to ensure a truly personalized piece. Due to the custom nature of these items, they cannot be returned or changed. Please choose the length and details of your piece carefully.
Create Your Custom Piece
Personalized process
Start a personalized journey to create your custom beaded piece with us. Share your vision for the size, length, gemstones, and color palette, and we'll provide you with options and a quote for approval. Once you confirm with payment, we'll craft your bespoke piece within three to four weeks, sending you a photo before the final knotting to ensure it's perfect, and then ship it directly to you.
Repairs
Beaded Necklace Restringing Service
Accidents happen, or sometimes it's simply time to give your loved necklace or bracelet a refresh. We offer an exclusive restringing service tailored specifically for Lil Nice Things pieces.
Please note that we only repair pieces purchased from our collection and do not work with outside gemstones and other materials.
Other repair services
If you need a repair for a non-beaded jewelry piece, please contact us so we can assist you further.